What are the benefits of hiring an external coach?

In the dynamic landscape of modern business, charities, and education, staying ahead requires more than just having a talented team and a solid strategy. It demands continuous learning, adaptation, and a commitment to growth at both individual and organisational levels.

Hiring an external coach can provide numerous benefits for any organisation looking to enhance performance, drive growth, and cultivate a culture of continuous improvement.

However, why hire an external coach or mentor instead of training your own coaches

Quicker & Easier

Firstly, it is quicker, easier and can give you faster access to trained and experienced coaching or mentoring. An ILM Level 7 or 5 executive coach will typically take 18 months plus to qualify. This level of study can also be a significant strain on your workforce. Having qualified as a Level 7 (masters level) Executive Coach, I can honestly say that anyone wanting to study as at this level should not enter it lightly! It takes it’s pound of flesh, blood and all!

Sometimes a Challenge needs a Fresh Pair of Eyes

An external coach brings a fresh pair of eyes to your organization, as well as diverse experiences and insights gained from working with various clients and industries. This outsider perspective can uncover blind spots, challenge assumptions, and innovative solutions to existing problems.

Team of professionals in a glass walled office

Specialists & Accountability – coaches are indeed specialists in more ways than one.

They often specialise in specific areas such as leadership development, team building, or conflict resolution. By leveraging their expertise, organisations can address targeted challenges more effectively.

A key role of an external coach is to hold individuals accountable for their goals and commitments. By establishing clear objectives and action plans, coaches help employees stay focused and motivated to achieve results. This accountability partnership can support a culture of accountability throughout the organization.

Confidentiality – yep, you heard it … not telling others,,

As much as we probably don’t want to admit to it, confidentiality within an organisation is not always guaranteed and employees are naturally wary of revealing weaknesses, concerns and frustrations to someone else in the organisation. Yet, confidentiality is essential in a coaching relationship.

An external coach adheres to strict ethical guidelines, ensuring that all discussions and information shared remain confidential. As a result this supports a safe environment for employees to discuss, explore and seek guidance.

Let’s not forget the need for impartiality!

Unlike internal managers or colleagues, external coaches generally offer more impartial feedback (sorry for bringing that up!) because they more unlikely to have preconceived notions about the team members or the organistion’s culture. Thus allowing them to provide what can be more honest assessments and constructive criticism. This impartiality again reates a safe space for individuals to reflect on their performance and identify areas for improvement without fear of judgment.

Cost effective – I know, it sounds counter intuitive doesn’t it!

Finally, external coaches are a cost-effective solution. While hiring a qualified and experienced external coach may seem like an additional expense, it can ultimately be more cost-effective. Compared to investing in extensive training programmes or hiring new trained staff, coaching offers a more targeted and sustainable approach to development.

By investing in the growth and development of existing employees through coaching and mentoring, businesses can maximize their ROI and cultivate a high-performing workforce.

'The sessions have been brilliant in helping me approach the day-to-day and more strategic challenges I face as a leader. I'm grateful to Jon - his experience, humour, and ability to challenge me to think through my options resulted in a series of really valuable sessions and I'm already feeling the difference in my working life'
- Coachee - Marketing Manager
'John is an engaging speaker who clearly has a lot of experience and expertise in this area. I enjoyed the opportunity to work with people from other schools to discuss issues that were pertinent to us and use their expertise to come to solutions.'
- Head of House, Secondary.
'An excellent process. Challenging but very supportive. Lots of new ideas, even when we are doing very well, we could do better. Areas to improve made clear. Professional dialogue and deep questioning. Thorough understanding of my two tiny schools and our unique processes gained over the day. A good experience.'
- Executive Headteacher, First School
Jon was an excellent coach, he encouraged me to think about problems from a different perspective and, through coaching models, was able to provide me with a valuable framework for communication.'
- Coachee - School Leader
'Backdrop Education Services Ltd is working with the staff and pupils at Venturers Trust. We are reviewing the services provided in one specific area of the school. In doing so, Backdrop Education Services Ltd is helping Venturers Trust build upon and improve its existing practice.'
- Headteacher, Secondary