What are the benefits of hiring an external coach?

In the dynamic landscape of modern business, charities, and education, staying ahead requires more than just having a talented team and a solid strategy. It demands continuous learning, adaptation, and a commitment to growth at both individual and organisational levels.

Hiring an external coach can provide numerous benefits for any organisation looking to enhance performance, drive growth, and cultivate a culture of continuous improvement.

However, why hire an external coach or mentor instead of training your own coaches

Quicker & Easier

Firstly, it is quicker, easier and can give you faster access to trained and experienced coaching or mentoring. An ILM Level 7 or 5 executive coach will typically take 18 months plus to qualify. This level of study can also be a significant strain on your workforce. Having qualified as a Level 7 (masters level) Executive Coach, I can honestly say that anyone wanting to study as at this level should not enter it lightly! It takes it’s pound of flesh, blood and all!

Sometimes a Challenge needs a Fresh Pair of Eyes

An external coach brings a fresh pair of eyes to your organization, as well as diverse experiences and insights gained from working with various clients and industries. This outsider perspective can uncover blind spots, challenge assumptions, and innovative solutions to existing problems.

Team of professionals in a glass walled office

Specialists & Accountability – coaches are indeed specialists in more ways than one.

They often specialise in specific areas such as leadership development, team building, or conflict resolution. By leveraging their expertise, organisations can address targeted challenges more effectively.

A key role of an external coach is to hold individuals accountable for their goals and commitments. By establishing clear objectives and action plans, coaches help employees stay focused and motivated to achieve results. This accountability partnership can support a culture of accountability throughout the organization.

Confidentiality – yep, you heard it … not telling others,,

As much as we probably don’t want to admit to it, confidentiality within an organisation is not always guaranteed and employees are naturally wary of revealing weaknesses, concerns and frustrations to someone else in the organisation. Yet, confidentiality is essential in a coaching relationship.

An external coach adheres to strict ethical guidelines, ensuring that all discussions and information shared remain confidential. As a result this supports a safe environment for employees to discuss, explore and seek guidance.

Let’s not forget the need for impartiality!

Unlike internal managers or colleagues, external coaches generally offer more impartial feedback (sorry for bringing that up!) because they more unlikely to have preconceived notions about the team members or the organistion’s culture. Thus allowing them to provide what can be more honest assessments and constructive criticism. This impartiality again reates a safe space for individuals to reflect on their performance and identify areas for improvement without fear of judgment.

Cost effective – I know, it sounds counter intuitive doesn’t it!

Finally, external coaches are a cost-effective solution. While hiring a qualified and experienced external coach may seem like an additional expense, it can ultimately be more cost-effective. Compared to investing in extensive training programmes or hiring new trained staff, coaching offers a more targeted and sustainable approach to development.

By investing in the growth and development of existing employees through coaching and mentoring, businesses can maximize their ROI and cultivate a high-performing workforce.

Following our positive Ofsted inspection in 2017 we were keen to continue to drive improvements, especially to have a cohesive system in place to develop our strategic aims and development plans across education, therapy and care provided at St Rose’s for students with physical disabilities and complex health needs. Jon was recommended as someone who might be able to support us, and we were lucky enough to engage his services in 2018. At the beginning he listened to what we wanted and was able to translate our thoughts into a Strategic Plan and corresponding development plans. This has grown over the last 5 years and we now have a clear process that our self-evaluation feeds into as well as performance reviews for all staff. He has helped us to work with education, therapy and care staff to quality assure our offer. As well as this he has helped us to focus our governance and has provided support and training to our governing body. Jon has supported us to keep up to date with changes in legislation and continues to suggest ways that we can make improvements. He continues to challenge us during each visit and there is no doubt that the quality of what we do has improved as a result. This was borne out in a recent care inspection when we received outstanding for leadership and management. We appreciate the approach he takes which is collaborative and non-threatening and supportive, allowing us to develop processes and strategy.
- Principal
'An excellent process. Challenging but very supportive. Lots of new ideas, even when we are doing very well, we could do better...'
- Headteacher
'I have thoroughly enjoyed being part of the SEND Review process. [Backdrop Leadership] has provided clear guidance regarding how to conduct the reviews and the areas to explore. As a result, I am confident that I have gained an overview of both the strengths of SEN provision within [the area] and the areas that require focus during the coming year.'
- Multi Academy Trust - Strategic SENDCo
'The sessions have been brilliant in helping me approach the day-to-day and more strategic challenges I face as a leader. I'm grateful to Jon - his experience, humour, and ability to challenge me to think through my options resulted in a series of really valuable sessions and I'm already feeling the difference in my working life'
- Coachee - Marketing Manager
'Jon...has enabled me to be more strategic...and become confident in my abilities to bring about lasting change ... The sessions were welcoming, relaxed and flexible in 'fitting' with my emotions on the day,'
- Coachee - School Leader